Shipping policy

Shipping Destination

We currently ship to Hong Kong, Mainland China, Macau, Singapore, Malaysia, Thailand, Japan, Indonesia, and Australia.

For delivery to other countries, please contact us at info@kalos-blocks.com for purchasing.

Shipping Arrangement

Your order will be shipped by local or international delivery services based on the destination.

If you check out pre-ordered items and in-stock items at the same time, they will all be considered as pre-order items and will be shipped together when the pre-order items are ready. If you wish to receive the in-stock items earlier, please order them separately from the pre-order items.

Delivery Time

Your order will be shipped out within 3-7 working days, subject to logistics conditions.

Return Policy

We strive to ensure that our products meet high standards of quality. However, if you encounter any issues with your order, please contact us at info@kalos-blocks.com, and we will do our best to assist you.

*All products are non-returnable
**Shipping fees are non-refundable and not eligible for exchange
***Return for refund is not accepted
****Shipping fees cover the cost of administration